At Zebas Leather Works, we are committed to ensuring that your order reaches you in a timely and efficient manner. Please review the following shipping and delivery guidelines to understand how we process and deliver your products:
Handling & Delivery Time
- Handling Time: 1-2 Business Days (Monday to Saturday)
- Order Cut Off Time: 2:00 pm – (GMT+05:00) Pakistan Standard Time (Sialkot)
- Delivery Time: 2-3 Business Days (Monday to Saturday)
We use the following SHIPPING PARTNERS:
- FedEx
- DHL Express
- UPS
- USPS
1. Dispatch Time
Orders are typically dispatched within 1-2 business days from the date of purchase. Please note that dispatch times may vary during peak seasons or due to unforeseen circumstances. However, rest assured that we strive to dispatch your order as quickly as possible.
2. Delivery Time
Once your order has been dispatched, the estimated delivery time is 2-3 business days. This timeframe may vary depending on your location, local courier services, and any external factors beyond our control. We partner with reliable shipping providers to ensure prompt and secure delivery of your products.
3. Shipping Methods
We offer standard shipping for all orders within our delivery network. If you require expedited shipping or have specific delivery instructions, please contact us at zebasleatherworks@gmail.com before placing your order. Additional charges may apply for expedited shipping services.
4. International Shipping
Zebas Leather Works ships to select international destinations. International orders may take longer to reach you due to customs clearance procedures and distance. Please allow extra time for international deliveries.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our website or directly through the shipping provider’s online tracking system.
6. Delivery Attempts
Our shipping partners will make multiple attempts to deliver your order to the provided address. If no one is available to receive the package, a delivery notification will be left, and you may need to arrange for re-delivery or pick up the package from the designated delivery location.
7. Missing or Damaged Items
In the rare event that your order arrives with missing items or is damaged during transit, please contact us immediately at zebasleatherworks@gmail.com. We will investigate the issue and work towards resolving it promptly to ensure your satisfaction.
8. Shipping Charges
Shipping is absolutely free worldwide. We do not charge for shipping. However, in case of remote area deliveries, customers may be asked to pay the “REMOTE AREA CHARGES.”
Returns and Exchanges
For information regarding returns, exchanges, or refunds, please refer to our Returns Policy page.
Note: All shipping and delivery times mentioned are approximate and subject to change. We appreciate your understanding and cooperation in this regard.
Contact Information
If you have any questions, you can contact us through email, live chat or phone number support. Our dedicated support is available 24/7.
Trade Name: Zebas Leather Works
📞 Phone: +92 316 3063166 (Whatsapp)
✉️ Email: zebasleatherworks@gmail.com
🕘 Business Hours: 9:00 am to 6:00 pm
💬 Support: 24/7 on Live Chat
📍 Address: Sialkot, Pakistan 51310
Thank you for choosing Zebas Leather Works. We look forward to serving you!